Heart Share Jiyugaoka

Frequently Asked Questions
🏠 About House Tours & Viewings
Q: How can I schedule a room viewing?
A: Please use the contact form to let us know 2–3 preferred dates for your visit. We’ll get back to you to confirm a date.
On the viewing day, we can meet you at Jiyugaoka Station and guide you to the house.
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Note: Only currently vacant rooms can be viewed. Rooms that are occupied (even if they will become vacant soon) are not available for viewing.
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Friends or female family members may join your tour—please inform us in advance. As this is a women-only share house, we kindly ask that men do not accompany you.
Q: Can I apply to move in without viewing the room in person?
A: Typically, we ask applicants to view the house before applying to avoid mismatches.
If you live far away or overseas and cannot visit in person, we can offer an online tour.
If possible, we recommend experiencing the atmosphere onsite!
📋 About Applications & Contracts
QHow do I apply?
A: First, contact us indicating your intention to apply. We will send the application form by email.
Fill it out and return it along with a copy of your ID. Once we receive your documents, we’ll start the screening process.
Q Can non-Japanese nationals apply?
A: Yes, we welcome foreign nationals. Regardless of nationality, all prospective residents are required to agree to follow our house rules. We appreciate your understanding and cooperation.
When applying, please submit copies of your Residence Card (front and back) and the photo page of your passport.
Q: I want to bring my own furniture. Can the house furniture be removed?
A: Depending on the item, some furniture can be removed before you move in—please inquire with us.
Beds cannot be removed; thank you for your understanding.
💰About the cost
Q: How much is the initial cost?
Q: What are the initial costs?
A: Upon contract, you will need to pay the security deposit, prorated rent, and prorated utility fee.
If your contract starts after the 16th of the month, the following month’s rent will also be required.
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You’ll also need to obtain fire insurance (around ¥6,000+ per year), which covers fire, wind, snow, water damage, and other unexpected accidents.
Q: What is included in the utility fee?
A: The utility fee covers electricity, gas, water, Wi-Fi (internet), and communal consumables (toilet paper, cleaning supplies, etc.).
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Please use utilities responsibly (e.g., turn off lights and AC when leaving; unlimited use is not permitted).
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If there is extreme usage or social factors causing major cost fluctuations, the utility fee may be adjusted. Thank you for supporting eco-friendly living!
Q: Are there any charges when I move out?
A: Upon move-out, the cleaning fee will be deducted from your security deposit, and the balance will be refunded within a month.
If there are leftover items or damage/stains beyond normal use, we may charge extra. Please use your room with care to avoid unnecessary charges.
Q: How do I pay the rent?
A: Please transfer the next month’s rent to the designated bank account by the 27th of each month.
Account details will be provided upon contract. Tenants are responsible for any bank transfer fees.
Q: When does rent start?
A: You can discuss your desired move-in date, up to one month in advance. After screening, please complete contract procedures promptly. If you have a particular date in mind, contact us early.
Q: Why is fire insurance required?
A: Fire insurance is needed to protect your lifestyle from not only fire but also natural disasters and unforeseen accidents, providing peace of mind for all residents. Insurance covers fire, wind, snow, flooding, and other incidents.
🌟 About Daily Life and House Rules
Q: Are there any house rules?
A: Yes, to ensure a safe and comfortable living environment for all, we have clear “house rules” and regulations. We will explain everything before you move in and ensure your agreement. Your cooperation helps everyone feel at home.
Q: Can I use both the 1st and 2nd floor common areas?
A: Residents on the 1st floor use the 1st floor common spaces, and those on the 2nd floor use the 2nd floor spaces. This helps create a more comfortable environment.
Q: Who is responsible for cleaning and taking out the trash?
A: Cleaning and garbage duty is shared between housemates and management on a rotating basis.
Each resident is responsible about once every 1–2 months. Thank you for your cooperation in keeping the house pleasant!
Q: Will I hear noise from other residents?
A: Yes, as in any shared house, you will hear some everyday sounds from other residents—just like living with family.
Some find comfort in the presence and warmth of others, and it can create a sense of security.
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Please go about your usual activities during the day, but from 11 PM to 7 AM, be quiet and considerate:
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Close doors gently, walk softly, and keep conversations quiet.
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Use your phone’s vibration for alarms.
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Use headphones or keep devices at low volume when watching videos or on calls.
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Thoughtfulness and mutual respect help everyone enjoy a comfortable, shared living environment!